Privacy Policy

1. Introduction

Fixeveryday Technology (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. This policy applies to our website (tech.fixeveryday.com), our mobile applications distributed via Google Play Store, and all related services. By using our services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect information you provide directly and information collected automatically when you use our website or mobile applications.

• •Account information: name, email address, phone number, company name
• •Payment information: billing address, transaction history (processed securely through BillDesk and Google Play; we do not store card details)
• •Usage data: pages visited, features used, in-app activity, session duration
• •Technical data: IP address, browser type, device model, operating system, app version
• •Communication data: messages, emails, and support requests you send us
• •In-app purchase data: subscription plans, purchase history, transaction IDs

3. How We Use Your Information

We use your information to deliver and improve our services, communicate with you, process payments, maintain security, comply with legal obligations, and enhance our products.

• •To provide, maintain, and improve our services and mobile applications
• •To process in-app purchases and subscription payments via Google Play and BillDesk
• •To respond to your inquiries and customer support requests
• •To send service updates, billing notifications, and marketing communications (with your consent)
• •To detect, prevent, and address fraud, security issues, and technical problems
• •To comply with applicable laws including the Information Technology Act, 2000 (India)
• •To analyse usage patterns and improve user experience

4. Data Sharing

We do not sell your personal data. We share data only in the following circumstances:

• •With trusted service providers: hosting (Vercel), analytics (Google Analytics), payment processing (BillDesk, Google Play Billing)
• •When required by law, regulation, legal process, or governmental request
• •In connection with a merger, acquisition, or sale of assets
• •With your explicit consent

5. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined here, or as required by applicable law. Payment transaction records are retained for a minimum of 5 years as required by Indian tax regulations. After the retention period, we securely delete or anonymise your data.

6. Your Rights

Depending on your jurisdiction (GDPR, CCPA, Indian IT Act 2000), you may have the following rights regarding your personal data. To exercise these rights, contact us at official@tech.fixeveryday.com.

• •Right of access — request a copy of your personal data
• •Right to rectification — correct inaccurate or incomplete data
• •Right to erasure — request deletion of your data (subject to legal retention requirements)
• •Right to restrict processing — limit how we use your data
• •Right to data portability — receive your data in a machine-readable format
• •Right to object — opt out of marketing communications at any time
• •Right to withdraw consent — for Google Play app data collection

7. Cookies & Tracking

We use essential cookies for the website to function and analytics cookies (Google Analytics) to understand usage. Our mobile applications may collect anonymised usage data. You can disable non-essential cookies in your browser settings. For mobile apps, you can adjust permissions in your device settings.

8. Mobile Application Data

Our mobile applications distributed via Google Play Store may collect the following data:

• •Device identifiers for analytics and crash reporting
• •In-app purchase and subscription data processed through Google Play Billing
• •App usage statistics and performance metrics
• •Push notification tokens (with your permission)
• •We do NOT collect contacts, SMS, call logs, camera, or microphone data without explicit user action and consent

9. Security

We implement industry-standard technical and organisational measures to protect your data, including TLS/SSL encryption in transit, encryption at rest, access controls, and regular security audits. Payment data is processed by PCI-DSS compliant payment processors (BillDesk and Google Play). However, no method of internet transmission is 100% secure.

10. International Transfers

Your data may be processed in countries other than your own, including India and the United States. Where this occurs, we use appropriate safeguards such as Standard Contractual Clauses to ensure your data is protected.

11. Children's Privacy

Our services are not directed to children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at official@tech.fixeveryday.com.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page, updating the “Last updated” date, and (where appropriate) sending an in-app or email notification.

13. Grievance Officer

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the Grievance Officer for the purpose of this Privacy Policy is: Name: Soumya Ranjan Sahu, Email: official@tech.fixeveryday.com. The Grievance Officer shall address your concerns within 30 days of receipt.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at official@tech.fixeveryday.com.